Terms of Service

Effective 2026-05-23

Use of the AeyeAPI platform is governed by the agreement between Aeye Cam and the customer organisation that provisioned your account. By accessing the service you accept those terms; if you do not, please log out.

The platform is provided on an as-is, best-effort basis. Service-level response targets shown on support tickets are non-binding and reflect our intended response window only; actual response time depends on incident severity, business hours, and other factors.

You agree not to share access credentials, attempt to access streams or accounts you are not authorised for, or use the platform to violate any applicable law or third party right.

Force majeure. Aeye Cam will not be liable for, and will not be considered in breach of these terms because of, any failure, interruption, degradation, or delay in the platform caused by events beyond its reasonable control. Such events include, without limitation: acts of war, armed conflict, hostilities (whether declared or not), invasion, insurrection, terrorism, civil unrest, riots; cyber-attacks, distributed denial-of-service campaigns, and state-sponsored or state-tolerated network interference; embargoes, sanctions, export controls, and other actions of any government or regulator; nationwide or regional internet blackouts, undersea cable cuts, BGP route hijacks, peering disputes, and upstream provider outages; failures of public power grids, telecommunications networks, or cloud infrastructure operated by third parties; epidemics, pandemics, natural disasters, fire, flood, and severe weather; and any law, order, or directive of a governmental authority restricting the operation of the platform. On the occurrence of a force-majeure event Aeye Cam may suspend affected portions of the service for the duration of the event; we will use commercially reasonable efforts to resume service when the event ends and to communicate status through the operator console or support@aeye.cam where the platform itself is unreachable. Any right of either party to terminate the underlying customer agreement on account of a prolonged force-majeure event is governed by that agreement; these public terms do not, by themselves, confer or limit such a right.

Governing law and jurisdiction. These terms, and any dispute arising out of or in connection with the use of the platform, are governed by the laws of the Republic of India. The courts at Bengaluru, Karnataka shall have exclusive jurisdiction, save that Aeye Cam may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

We may update these terms; material changes will be announced via the operator console.

Aeye Cam reserves all rights not expressly granted.

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